Info - zone
FAQ – NMFF
When do you ship orders?+
Orders are processed within 1–3 business days. You’ll receive a tracking email once shipped.
What are the delivery times?+
Worldwide 5-10 business days. Slight delays may occur during launches/sales.
How do returns and exchanges work?+
Customers can contact us via email and send photos of the product; each return or refund request will be reviewed on a case-by-case basis.
Can I track my order?+
Yes, a tracking link is sent via email once your package is shipped. For help: clientservice@nmff.club
How does NMFF sizing work?+
Garments fit true to size. If between sizes, choose the larger one for a relaxed fit.
Each product shows the item being worn, along with the model's size and height, for more accurate fit information. If you still need assistance, we're here to help; email clientservice@nmff.club
How do you handle my data (Privacy Policy)?+
We process your personal data only to fulfill your order, provide support, and improve our services. We never sell your data.
Read our full Privacy Policy for details on data use, cookies, and your GDPR rights.
For requests, contact: clientservice@nmff.club
Which payment methods do you accept?+
We accept credit/debit cards, PayPal, and other secure checkout methods.